How does IPL work?

Light energy from IPL is absorbed by the melanin in the hair, which then turns to heat and destroys the hair cells.

What is the difference between IPL laser hair removal and laser hair removal?

Both IPL and laser hair removal uses light, and in turn heat, to destroy the hair from the root. The main difference between IPL hair removal and laser hair removal is the light spectrum used. IPL uses a wide range of wavelengths of light to produce a single white flash, whereas lasers use one wavelength of light which creates a single beam.

Do you have a money back guarantee?

Yes, we do! We have absolute confidence in providing you with the best at-home IPL Laser Hair Removal Handset in the world. That’s why we’re proud to offer our day 90-day 100% Money-Back Guarantee. 

Does the handset have warranty?

All handsets come with a 12-month warranty, that covers any manufacturer faults. If you are having any issues regarding your handset, please contact us at [email protected]

Does it hurt?

One of the biggest advantages of IPL over other types of laser is that it is far less painful. Most customers explain the feeling as a warm sensation on the skin.

How often do I use it?

We recommend using your handset once a week for the first 12 weeks. After this period use your handset once a month, for 3 months or until satisfied. To maintain hairless smooth skin, use your handset once every 2 to 3 months, or as needed. There is no need to use it more than once a week, as IPL is only effective in the growing phase of your hair cycle.

Will this work on sensitive skin?

Our handsets have been designed to be suitable for at home use, so is gentle on skin. This means that is suitable for sensitive skin types too.

How long will it take before I start seeing results?

Most customers notice a reduction of hair after just 3-4 treatments, with complete results after 12 treatments. However, results vary from person to person.

Is it normal to have a slight burning smell while using the handset?

 Yes, this is completely normal. As the light energy is heating the hair, you may smell a slight burning, but this just means there may be some hairs that have not been shaved. Please ensure that you have prepped the skin correctly, and that the skin is completely shaved before starting your session.

How do I clean my handset?

Cleaning of the handset is advised after each use. You can use an alcohol wipe, or any antibacterial product to clean down the handset and the light window after treatment. Ensure your handset is powered off, and not plugged in before doing so. You should then store the handset in a cool, dry place after use (once the handset is completely dry).

Which hair removal methods can I use between treatments?

Between treatments you should only shave when required. You should never wax, pluck, or epilate as these hair removal methods removes the entire root, which is what absorbs the light during the treatment.

Do I need to shave before using this handset?

Yes, you should shave the desired areas before using your handset. A close to skin shave is best recommended. The goal is for the light energy to reach the hair follicle as quickly as possible, so shaving beforehand is essential to achieve the best results. The hair follicle does need to be intact for IPL to be effective. This means no waxing, plucking, threading, epilating etc.

Do I need to wear eye protection while using the handset?

No, it isn’t necessary to wear eye protection while using our handset. Our handsets are fitted with a sensor and will not pulse and light unless the entire window is pressed against your skin. You should never try and look directly into the light as it flashes

What modes does the handset have?

Our handsets have 3 modes you can use it on. Manual mode, where the handset will flash as you press the trigger button. Glide mode where it will flash, once the handset is ready, as you hold the trigger button down continuously. Auto mode, where the handset will flash on its own (when ready), without you pressing any buttons at all.

How many years will this product last?

Our handsets have 300,000 flashes, meaning it will last you 10+ years.

How strong is this product and how much is the output?

Our handsets have 5 different levels of intensity that ranges from 1.5-4.9J/cm2

Does this remove hair permanently?

You must be careful when anyone claims ‘permanent’ hair removal as all forms of IPL/Laser hair removal require some maintenance, or eventually the hair will start growing back. After completing your initial sessions with our handsets, you will only have to use your handset once every 3 months to maintain smooth, hairless skin.

I have POCS will this work for me?

IPL can be used on hormonal hair growth and has proven to be quite effective. 

I have epilepsy. Is IPL suitable for me?

IPL will not be suitable for you if you have epilepsy.

Can I use this before or after tanning?

If you have recently been sun tanning, we recommend waiting 2 weeks before using your handset. You should wait 48 hours to tan after using your handset. The same applies for sun beds. We advise removing all artificial tan before using our handsets, as the light energy may be more attracted to the pigments in the skin, rather than the melanin in the hair. You can reapply the tan after your session once the skin has relaxed.

Can I use IPL while pregnant or breastfeeding?

Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, we still don’t recommend using our handset as a precaution.

Can I use IPL if I have freckles or moles?

You should not IPL over very dark freckles or moles, however light freckles are fine.

Can I share my product with someone else?

Yes, you can. This may decrease the lifetime of the handset per user. You should also always thoroughly clean the handset after each use.

Is this handset suitable for men?

Definitely! Our handsets are suitable for both men and women.